Reservations +52-998-881-3600
Reservations +52-998-881-3600
Reservations +52-998-881-3600
Hard Rock Hotel Cancun

Blvd. Kukulcan Km 14.5, Zona Hotelera Cancun, Quintana Roo 77500, Mexico

We've changed the game and maximize the indulgeduring your stay at Hard Rock Hotel Cancun

Spend it as much as you want, on spa, tours, special dinners and more. It is time to unleash the luxury. Here, you will find how and where can you apply your resort credit. Now, what are you up for? 

1. How can I use my Limitless Resort Credit?

First things first: Your Resort Credit can be used towards, Beauty Salon, Unlimited Spa, Tours and many more. Learn More

2. Now, what do you want?

Get out there, take an excursion and find adventure. We have this amazing options.

Choose from a lavish menu of massages, facials and body treatments.

A true rockstar always indulges in luxury at all times.

3. Check our Tours and Dinners schedule.

Tulum Express 8:00 am (7 hrs) General: $110 Tuesday
Tulum Shopping Tour 9:00 am (7 hrs) General: $110 Monday, Thursday and Friday
Tankah 9:00 am (9 hrs 30 min) General: $165 Wednesday and Sunday
Chichen Itzá and Cenote 8:20 am (12 hrs) General: $155 Monday, Wednesday, Thursday, Friday and Sunday
Garrafón VIP Premium** 8:30 am (11 hrs) without transportation General: $129 Sunday to Friday
Garrafon Rock Pass VIP** 8:00 am (11 hrs) / 8:30 am (without transportation) General: $109 Sunday to Friday
Cobá and Tulum 7:30 am (12 hrs) General: $175 Thursday
Hard Rock Wet Pass* Open from 10:00 am General: $40 Everyday
Mayan Extreme 7:30 am (8 hours) Adult $109 / Child $89 Tuesday and Friday
Snorkel Xtreme 7:30 am (7 hours) Adult $129 / Child $99 Monday to Sunday


Zombi Airstrike at Pistón Pueblo* 8:00 am (4 hrs) General: $90 Sunday to Friday
Cancun Shopping Tour 3:00 pm (3 hrs) General: $89 Tuesday, Wednesday and Friday
Sunset Sailing 4:20 pm (4 hrs) Adults: $150 Wednesday and Friday
Tour Around the Lagoon* 5:00 pm General: $69.80 Sunday to Friday
Columbus Resort Credit Steak** 4:30 pm (4 hrs, 30 min) Adults: $89 7:30 pm Tuesday, Thursday and Sunday
Swim with dolphins Schedule upon availability, Starting from $129
With and without transportation
Extreme Canopy Adventure Schedule upon availability, General: $99 Everyday
Aquatwister y Jungle Tour* Schedule upon availability, General: $139.20 Everyday
Paradise Adventure Subsee y Snorkel* Schedule upon availability, General: $92.80 Everyday
Jungle Tour Aquaray* Schedule upon availability, General: $69.60 Everyday
Zombi Airstrike at Pistón Pueblo*

*Transportation not included.
** Round transportation available with a cost of $16 usd. Payment done at the Marina.
Some of the tours require a dock fee upon check-in at the Marina. / Prices in USD per person.


Unforgettable dinners

Starting at: 7:00 pm
  • Romantic Dinner. Monday, Wednesday and Friday 
  • Platinum Romantic Dinner. Monday, Wednesday and Friday
  • Dom Perignon Dinner. Every night
  • Wine Tasting. Wednesday
  • Tequila Tasting. Saturday
  • Chef's Dinner. Thursdays at 6:30 pm
  • Rock Star Chef. Verify the next event date.


4. Now, book the activities you want. It's that simple!

Send us an email to with your confirmation number and the activities you want and we will schedule them for you. You can also write us if you need more information.

Schedule subject to changes without notice. For more information about schedules, visit the Vacation Planners desk.


Any and all changes to your reservations must be made in person by the original purchaser at the Vacation Planners or Rock Spa desk with the original reservation receipt in hand. Changes may only be made once and reservations with changes may not be canceled. A full refund will only be given for cancellations made 24 hours prior to the service. What if I forgot to show up for my appointment? Don’t forget please! You will loose the treatment without reimbursement. A no show can be rescheduled based on availability, and it can be refund only in case of illness showing.

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Hard Rock Hotel Cancun Blvd. Kukulcan Km 14.5 Zona Hotelera Cancun, Quintana Roo 77500 Mexico Hotel +52-998-881-3600 Reservations 1-855-537-4606