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    Rooms

    Step Inside & Step Up To Luxury Rooms & Suites Of The Hard Rock Hotel Cancun

    ROOMS & SUITES OF THE HARD ROCK HOTEL CANCUN

    Step inside our hotel in Cancun and you can't help but notice these are some serious rock star digs. Featuring breathtaking ocean views and private balconies, our Cancun suites and guest rooms offer totally over the top indulgence with hydro spa tub, flat screen LCD televisions with premium satellite channels, plush bathrobes and slippers, top-of-the-line bath amenities, custom bedding with fine linens and a cotton duvet, a well-stocked mini-bar, in-room wine, and a liquor dispenser with top shelf whiskey, tequila, rum, and vodka.

    With all of this, you may never want to leave your Cancun suite - at least not so soon. So go ahead, sink back in your hydro spa tub and relax, or gaze out over turquoise waters from your balcony. Then tell the paparazzi, they'll just have to wait.

    Hard Rock Cancun would like to introduce its PURE® suites into the lineup, click here to learn more.

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    Deluxe Room

    You have officially arrived. Our suites are designed for rock stars used to getting the best. Over the top? Accommodate every member of your entourage with one king or two double beds in your room.

    • Double hydro spa tub
    • Private bath with shower
    • Balcony with two chairs and a table
    • Liquor dispenser
    • Mini bar with soda, bottled water, juice &  domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service

    The views are limited and could be partially obstructed. This category does not include any type of ocean view rooms. / This category is not open to Groups as availability is limited. / Max occupancy for room with double beds: 4 people, plus one infant (0-3) in a crib. Max occupancy for room with king beds: 2 people, plus one infant (0-3 years). / 430 Sq. Ft.

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    Deluxe Gold

    Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our king or double beds.

    • Double hydro spa tub
    • Private bath with shower
    • Balcony with two chairs and a table
    • Liquor dispenser
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service

    Lagoon View. / Max Occupancy: 4 guests, including children ages 4-17. Max occupancy for room with double beds: 4 people, plus 1 infant under age of three in a crib. Max occupancy for room with king bed: 2 guests, plus one child (0-12 years) in crib or rollaway. / 430 Sq. Ft.


    Accessible Deluxe Gold Rooms (double beds) are available and include wider clearance through doorways, toilet, bathroom rails, shower benches and roll-in showers. The rooms do not have hydro spa tub.
    In addition we have ramps throughout the hotel. Including reception, pool and beach access areas. There are elevators located in all buildings and lobbies.
    Request an accessible room in the comments section during the checkout step online.
    Book now
    Deluxe Gold - PURE®

    All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo-Allergenic Rooms are designed to provide a better night’s sleep for all guests, especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guest room. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.

    The Pure® Promise
    • SHOCK TREATMENT This advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the room.
    • HYPOALLERGENIC ENCASEMENT FOR MATTRESS & PILLOW Soft, breathable micro-fiber coverings to allow for a more restful sleep.
    • ALL SURFACES SPECIALLY TREATED Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean solution.
    • AIR PURIFICATION SYSTEM State-of-the-art system proven to kill 98% to 100% of bacteria and viruses. 
    • PURE SHIELD This bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to survive. 
    • DEEP CLEAN AIR-HANDLING UNIT A Pure® treated air conditioning unit along with air clean filters results in healthier air circulating. Coils are deep cleaned and disinfected using PURE’s advanced treatment.
    • PURE TEA TREE OIL CARTRIDGE Tea tree oil cartridge is installed into the air-handling unit to maintain sanitized conditions.
    Deluxe Gold Room Amenities:
    • Double hydro spa tub
    • Private bath with shower
    • Balcony with two chairs and a table
    • Liquor dispenser
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service
    View: Lagoon View. Max Occupancy: 4 guests, including children ages 4-17. Max occupancy for room with double beds: 4 guests, plus 1 infant under age of three in a crib. Max occupancy for room with one king bed: two guests, plus one child (0-12 years) in a crib or rollaway. 430 Sq. Ft.
    Book Now
    Deluxe Platinum

    We really set the stage with this one – without all the lasers and pyrotechnics, that is. One king bed or two double beds.

    • Double hydro spa tub
    • Private bath with shower
    • Balcony with two chairs and a table
    • Liquor dispenser
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service

    Ocean View. / Max occupancy for room with double beds: 4 guests, plus one infant under age of three in a crib. Max occupancy for room with king bed: 2 guests, plus one child (0-12 years) in crib or rollaway. / 430 Sq. Ft.

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    Deluxe Diamond

    Let's amp things up. First, get it started when you hook up to your own iPod compatible sound system. Then, double down with the best of an upgraded liquor selection or choose from our exclusive restaurant and late-night pillow menu.- One king bed.*

    • Double hydro spa tub
    • Private bath with shower
    • Balcony with chairs and a table
    • Liquor dispenser with premium brands
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • DVD/CD player
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • Nightly Petit Fours
    • Turndown service
    • Pillow menu
    • Aromatherapy
    • Exclusive beach bag (one per room/per stay)
    • Pre-order breakfast the night before
    • Access to VIP pool, Beach and Lounge areas.

    Ocean view in the best locations. / Max Occupancy: 2 adults. / 430 Sq. Ft.


    *Exclusive for adults category

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    Rock Royalty Level ─ Deluxe Platinum

    You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed.*

    • Rock Royalty Personal Assistant (7am – 11pm)
    • Ironing Service (2 items per person/per stay)
    • Upgraded full-size Rock Spa® bath products
    • Express luggage delivery
    • Complimentary Shoe Shine
    • Nightly Petit Fours
    • Aromatherapy and Pillow Menu
    • Spa Tub Preparation (with 24-hours notice)
    • Personal Assistance with reservations (on and off property)
    • Priority Reservations to picks® and mix® program
    • Access to Rock Royalty areas on the pool, lounge and beach
    • Complimentary 25-minute couple’s massage at the Rock Spa®
    • VIP Checkin
    • Late checkout (until 3pm available upon request and availability)
    • Complimentary beach bag (1 per room/per stay)
    • Rock Royalty Level - Check-out service - (Personal Assistant will help review account and assist in express check-out)
    • Priority booking for bali beds ($)
    • Double hydro spa tub
    • Private bath with shower
    • Balcony with two chairs and a table
    • Premium Liquor dispenser - Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
    • Mini bar with soda, bottled water, juice,  domestic beer and snacks
    • LCD TV with satellite
    • Purified water
    • Plush Bathrobes & slippers
    • Sleeping Mask
    • Loofah Sponge and Bath Salts
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso machine
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service – select a la carte menu
    • Turndown service

    Ocean View. / Max occupancy for room is 2 adults. / 430 Sq. Ft.

    Book Now
    DELUXE FAMILY (2 BEDROOM)

    Rolling with an entourage means you're going to need a few things to keep the band together – so we've included it all. Enjoy two connecting rooms - one bedroom with a king bed and another bedroom with two double beds.

    • Double hydro spa tub in each room
    • Private bath with double showers
    • Balcony with two chairs and table
    • A mini bar with drinks the kids will like as well as a variety of adult beverages (soda, bottled water, juice & domestic beer)
    • Liquor dispenser
    • LCD TV with satellite in each bedroom
    • Xbox 360, with a selection of DVD's & Xbox games available upon request
    • Purified water
    • Rock Spa® bath amenities
    • L’Oreal Kids bath amenities
    • Adult and kids bathrobes & slippers
    • Digital safe (laptop size).
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service (special kid’s menu)
    • Turndown service
    • In-room family guide with activities schedule
    • Kids beach toys
    • Family welcome amenities

    Lagoon view. / Minimum occupancy of 3 adults. Max Occupancy: 6 guests, including children (ages 4-17) & infants (0-3). / 860 Sq. Ft.

    Book Now
    ROCK SUITE PLATINUM (2 BEDROOM) With Personal Assistant

    This suite has seen a million faces and rocked them all. Two bedrooms: One bedroom with a king size bed and a second bedroom with two double beds. This suite includes a living area and dining area. Limited time only – this room now comes with your very own Personal Assistant.

    • Double hydro spa tub in each room
    • Private bath with shower
    • Private terrace with lounge chairs and chairs with a table
    • Liquor dispenser
    • Minibar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • Bluetooth-enabled wireless alarm clock radio
    • DVD/CD player upon request
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Bathroom scale
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • Nightly Petit Fours
    • Turndown service
    • Pillow menu
    • Aromatherapy
    • Exclusive beach bag (one per room / per stay)
    Personal Assistant Services
    • Personal Assistant (7am-11pm)
    • Ironing Service (2 items per person/per stay)
    • Express Luggage Delivery
    • Complimentary Shoe Shine
    • Spa Tub Preparation (with 24-hour notice)
    • Personal Assistance with Reservations (on and off property)
    • Priority Reservations to picks® and mix® Programs
    • Access to VIP Pool, Beach and Lounge Areas

    Ocean or Lagoon view or Ocean and Lagoon view (only a few rooms are available with both the ocean and lagoon view). / Max Occupancy: 6 guests, including children & infants. A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests. / 1,065 Sq. Ft.

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    ROCK STAR SUITE (2 BEDROOM)

    Themed decoration of Elton John and The Police memorabilia; suite fit for a Hard Rock Queen. This suite comes fully equipped with two bedrooms with king-sized beds, living room, dining room with marble top dining room table that sits six, and bar. Let’s not forget about the surround sound system with spot sound capability and terrace sound system. Take advantage of our unmatchable views of the ocean and Cancun lake on the two-story terrace which also has its own music and lighting system. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.

    • Rock Royalty Personal Assistant (7am – 11pm)
    • Ironing Service (2 items per person/per stay)
    • Upgraded full-size Rock Spa® bath products
    • Express luggage delivery
    • Complimentary Shoe Shine
    • Nightly Petit Fours
    • Aromatherapy and Pillow Menu
    • Spa Tub Preparation (with 24-hours notice)
    • Personal Assistance with reservations (on and off property)
    • Priority Reservations to picks® and mix® program
    • Access to Rock Royalty areas on the pool, lounge and beach
    • Complimentary 25-minute couple’s massage at the Rock Spa®
    • VIP Checkin and checkout
    • Late checkout available (until 3pm – available upon request)
    • Complimentary beach bag (1 per room/per stay)
    • Espresso/American coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service from select restaurant menus
    • Rock Royalty Level - Check-out Service (Personal Assistant will help review account and assist in express check-out)
    • Priority booking for bali beds ($)
    • Double hydro spa tub
    • Private bath with shower
    • Two-story terrace with lounge chairs and table
    • Premium Liquor dispenser Absolut, Bacardi White, Johnny Walker Black Label, José Cuervo Especial
    • Mini bar with soda, bottled water, juice, domestic beer and snacks
    • Home Theater and surround sound music system and blue-ray player and lighting
    • 58” high-definition plasma TV
    • Bluetooth-enabled wireless alarm clock radio
    • DVD/CD player upon request
    • Purified water
    • Plush Bathrobes & slippers
    • Loofah Sponge
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Turndown service

    Ocean view. / Maximum occupancy: 4 Adults. / 2,511 Sq. Ft

    Book Now

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      Cancun

      Blvd. Kukulcan Km14.5
      Hotel Zone, Cancun
      Quintana Roo, Mexico, CP:77500

      • Front Desk: +52-998-881-3600
      • Reservations: 1-855-537-4606
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      Hard Rock Hotel Cancun Blvd. Kukulcan Km 14.5 Zona Hotelera Cancun, Quintana Roo 77500 Mexico Phone: 52-998-881-3600 Reservations 1-888-762-5002