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    Limitless Resort Credit Manual

    We've changed the game and maximize the indulge during your stay at Hard Rock Hotel Cancun

    Spend it as much as you want, on golf, spa, tours, and more. So ditch the wallet, the hidden charges, restrictions, and caps on any one thing. And unleash the luxury. Here, you will find how and where can you apply your resort credit. Now, what are you up for? 

    1. How can I use my Limitless Resort Credit?

    First things first: Your Resort Credit can be used towards Unlimited Golf, Beauty Salon, Unlimited Spa, Tours and many more. Learn more here.

    2. Now, what do you want?

             
    Get out there, take an excursion and find adventure. We have this amazing options.
    The best culinary experiences crafted for you..
    Choose from a lavish menu of massages, facials and body treatments.
    Tee off at the world-class golf courses of Cancun and Riviera Maya.
    A true rockstar always indulges in luxury at all times.









    3. Check our Tours and Dinners schedule.

    ALL DAY TOURS PICK UP TIME / DURATION/ PRICE  AVAILABLE ON 
    Tulum Express 8:00 am (7 hrs) General: $110 Tuesday and Saturday
    Tulum Shopping Tour 9:00 am (7 hrs) General: $110 Monday, Thursday and Friday
    Tankah 9:00 am (9 hrs 30 min) General: $165 Wednesday and Sunday
    Chichen Itzá and Cenote 8:20 am (12 hrs) General: $155 Monday, Wednesday, Thursday,
    Friday and Sunday
    Garrafón Rock Pass Regular** 8:00 am (11 hrs) / 8:30 am (without transportation)
    General: $99
    Sunday to Friday
    Garrafon Rock Pass VIP** 8:00 am (11 hrs) / 8:30 am (without transportation)
    General: $109
    Sunday to Friday
    Cobá and Tulum 7:30 am (12 hrs) General: $175 Thursday
    Hard Rock Wet Pass* Open from 10:00 am General: $55 Everyday
    HALF DAY TOURS PICK UP TIME / DURATION / PRICE  AVAILABLE ON 
    Cancun Shopping Tour 3:00 pm (3 hrs) General: $89 Tuesday, Wednesday and Friday
    Sunset Sailing 4:20 pm (4 hrs) Adults: $150 Wednesday and Friday
    Tour Around the Lagoon* 5:00 pm General: $69.80 Sunday to Friday
    Columbus Resort Credit Steak** 4:30 pm (4 hrs, 30 min) Adults: $89
    7:30 pm
    Everyday
    Tuesday, Thursday and Sunday
    Swim with dolphins Schedule upon availability
    Starting from$129
    With and without transportation
    Everyday
    Extreme Canopy Adventure Schedule upon availability
    General: $99
    Everyday
    Aquatwister y Jungle Tour* Schedule upon availability
    General: $139.20
    Everyday
    Paradise Adventure Subsee y Snorkel* Schedule upon availability
    General: $92.80
    Everyday
    Jungle Tour Aquaray* Schedule upon availability
    General: $69.60
    Everyday

    *Transportation not included.
    ** Round transportation available with a cost of $16 usd. Payment done at the Marina.
    Some of the tours require a dock fee upon check-in at the Marina. / Prices in USD per person.




     

    Unforgettable dinners

    Starting at: 7:00 pm
    • Romantic Dinner. Monday, Wednesday and Friday 
    • Platinum Romantic Dinner. Monday, Wednesday and Friday
    • Dom Perignon Dinner Every night
    • Wine Tasting. Wednesday
    • Tequila Tasting. Saturday
    • Chef's Dinner Thursdays at 6:30 pm
    • Rock Star Chef Verify the next event date.
     





    4. Now, book the activities you want. It's that simple!

    Send us an email to toursinfo@rcdhotels.com with your confirmation number and the activities you want and we will schedule them for you. You can also write us if you need more information.


    Schedule subject to changes without notice. For more information about schedules, visit the Vacation Planners desk.


    CANCELLATION POLICIES

    Any and all changes to your reservations must be made in person by the original purchaser at the Vacation Planners or Rock Spa desk with the original reservation receipt in hand. Changes may only be made once and reservations with changes may not be canceled. A full refund will only be given for cancellations made 24 hours prior to the service. What if i forgot to show up for my appointment?Don’t forget please! You will loose the treatment without reimbursement. A no show can be rescheduled based on Availability, and It can be refund only in case of illness showing.

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      Cancun

      Blvd. Kukulcan Km14.5
      Hotel Zone, Cancun
      Quintana Roo, Mexico, CP:77500

      • Front Desk: +52-998-881-3600
      • Reservations: 1-855-537-4606
      • Contact Us
      Sign Up for Special Offers
      Hard Rock Hotel Cancun Blvd. Kukulcan Km 14.5 Zona Hotelera Cancun, Quintana Roo 77500 Mexico Phone: 52-998-881-3600 Reservations 1-888-762-5002